Last updated May 4th 2020
INTRODUCTION
Kaala Software ("we" or "us" or "our") respects the privacy of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kaala.net or use our mobile application, Sidekick, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our mobile application, Sidekick.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the Site, and you waive the right to receive specific notice of each such change or modification.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Site after the date such revised Privacy Policy is posted.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data
Personally identifiable information, such as your name, shipping address, email address, and telephone
number,
and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give
to us
when you use the Site or our mobile application, Sidekick, or when you choose to participate in various
activities related to the Site and our mobile application, Sidekick, such as online chat and message
boards. You
are under no obligation to provide us with personal information of any kind, however your refusal to do so
may
prevent you from using certain features of the Site and our mobile application, Sidekick.
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your
browser
type, your operating system, your access times, and the pages you have viewed directly before and after
accessing the Site. If you are using our mobile application, this information may also include your device
name
and type, your operating system, your phone number, your country, your likes and replies to a post, and
other
interactions with the application and other users via server log files, as well as any other information
you
choose to provide.
Mobile Device Data
Device information, such as your mobile device ID, model, and manufacturer, and the phone number of your
device.
Third-Party Data
Information from third parties, such as personal information or network friends, if you connect your
account to
the third party.
Mobile Application Information
If you connect using our mobile application:
• Mobile Device Access. We may request access or permission to certain features from your mobile device,
including your mobile device's camera, contacts, and SMS send.
• Mobile Device Data. We may collect device information (such as your mobile device ID, model and
manufacturer),
operating system, version information and IP address.
• Push Notifications. We will send you push notifications if you enable them in our mobile application,
Sidekick. If you wish to opt-out from receiving these types of communications, you may turn them off
within our
mobile application, Sidekick or in your device's settings.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized
experience. Specifically, we may use information collected about you via the Site or our mobile
application,
Sidekick to:
• Compile anonymous statistical data and analysis for use internally or with third parties.
• Create and manage your account.
• Enable user-to-user communications.
• Increase the efficiency and operation of the Site and our mobile application, Sidekick.
• Monitor and analyze usage and trends to improve your experience with the Site and our mobile
application,
Sidekick.
• Notify you of updates to the Site and our mobile application, Sidekicks.
• Perform other business activities as needed.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Process payments and refunds.
• Request feedback and contact you about your use of the Site and our mobile application, Sidekick.
• Resolve disputes and troubleshoot problems.
• Respond to subpoena.
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to
investigate or
remedy potential violations of our policies, or to protect the rights, property, and safety of others, we
may
share your information as permitted or required by any applicable law, rule, or regulation. This includes
exchanging information with other entities for fraud protection and credit risk reduction.
Third-Party Service Providers
We may share your information with third parties that perform services for us or on our behalf, including
payment processing, data analysis, email delivery, hosting services, customer service, and marketing
assistance.
Interactions with Other Users
If you interact with other users of the Site and our mobile application, Sidekick, those users may see
your name
and any other information you choose to share.
Sale or Bankruptcy
If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another
entity, we
may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your
information would be an asset transferred or acquired by a third party. You acknowledge that such
transfers may
occur and that the transferee may decline honor commitments we made in this Privacy Policy.
We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.
THIRD-PARTY WEBSITES
The Site and our mobile application, Sidekick may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site or our mobile application, Sidekick, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Site or our mobile application, Sidekick.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
OPTIONS REGARDING YOUR INFORMATION
Account Information
You may at any time review or change the information in your account or terminate your account by:
• Logging into your account settings and updating your account
Upon your request to terminate your account, we will deactivate or delete your account and information
from our
active databases. However, some information may be retained in our files to prevent fraud, troubleshoot
problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out
by:
• Logging into your account settings and updating your preferences.
If you no longer wish to receive correspondence, emails, or other communications from third parties, you
are
responsible for contacting the third party directly.